Banyan Tree Puebla

Stayed 2nights before Mexico City business trip. It was better than what we expected! Location: About 2.5-3hrs from Mexico City Airport, we hired a car with a driver through the hotel. It was easy, but getting out from Mexico City took us an hour, so it wasn't a short ride. Wasn't sure if this long trip was worth it just for the weekends. But it was worth it. Hotel sits at the end of the historic downtown. Google map said to walk about 15min walk, wasn't bad at all. For us, it felt shorter. Room: Cutest room you can find. Old Mexican traditional, but modern and sleek design. My room was facing the back of the building, overlook the grassy patio area with a pink cathedral with 2 Juliette balcony. Room was big enough, has separate tub/shower/toilets. Only thing missing was full length mirror. Loved the decor and views. Restaurant: Beautiful breakfast with patio was great. Had dinner on first night at international restaurant and it was amazing. I have never tasted this much of great flavor! We ordered Roasted cauliflower and Quinoa salad, both were amazing. Breakfast was great and amazing selections. Had dinner at the rooftop Thali restaurant, was amazing too. I've been to other Banyan Tree resorts in Asia. It's different from other resort hotels and this is a city hotel, but felt like a resort hotel at some parts. Amazing service and cutest property, great restaurants. Hotel and restaurants seemed empty but this was a great find and hidden gem, must try. Just a note: Not many employees speaks English except for the front desk. So you need to have translation apps ready. Loved this hotel.

Banyan is very very very nice hotel situated on a very quiet corner in a nicer part of Puebla. The service is top notch and the food and restaurant staff were really really good to us. The beds were comfortable, the rooms were very tastefully decorated and it was a very comfortable stay.

My wife and I attended the Thai Fest, and it was an extraordinary experience from start to finish. The quality of the food, the attention to detail, and the impeccable service made the event truly memorable. We look forward to this celebration every year, as everything is thoughtfully planned and executed, creating an atmosphere that invites you to relax, enjoy the moment, and immerse yourself in Thai culture and cuisine. Banyan Tree Puebla has achieved something very special by bringing together hospitality, gastronomy, and a beautiful setting. Without a doubt, it was one of the best dining experiences we have enjoyed in Puebla in recent years.

The hotel is very well located, and honestly I have no complaints at all. The only downside is that, once you stay here, you’ll have to make a tough choice: either stay in and enjoy the hotel (because you won’t feel like leaving) or go out and explore the beautiful city of Puebla. The attention to detail, cleanliness, and service are outstanding, not to mention all the little touches that make your stay truly unique. Both dinner and breakfast were excellent. If you want to discover Puebla, or simply take a getaway and stay at one of the best hotels you’ll ever experience, I definitely recommend staying here.

Beautiful stay at Banyan Tree Puebla. The service was exceptional throughout, and Giovani in the restaurant was especially kind, helpful, and welcoming. The location is excellent for exploring the city, and the hotel’s design is simply impeccable — elegant, refined, and full of character. Highly recommended.

This hotel was fantastic. We loved all the restaurants, the view of the volcanos, ringing in sunset with bells to see the sun set behind Popo, the spa was amazing. The rooftop bar was a great place to hang out after a long day of exploring. The breakfast was delicious. The rooms were gorgeous. The staff was very warm and helpful. We got so many of our needs met quickly. I highly recommend a stay at the Banyan Tree Puebla. It is in a very historic location, where Puebla was originally founded. This hotel is a place not to be missed! And both Cello and Saffron had wonderful food. It was a little too chilly to use the pool, so I look forward to trying it out next time I go. The park across from the hotel is lovely. Great service all the way around. Can't say enough about the experience!