Hilton Guadalajara Midtown

Erick and Edgar at the bar are phenomenal! They are super knowledgeable about their craft and if they don’t have what you want, they will go out of their way to get it. I asked for a Penicilin cocktail at the bar and they didn’t have ginger syrup, so they made it right in front of me. The way they accommodate your every need is unheard of in the U.S. I am super impressed.

The staff is fantastic and second to none! The breakfast crew led by the Chef Montse is awesome! She really goes out of her way to make sure the customer is happy. The hostess Blanca and the rest of the staff are also great. Alexa in the lounge and Josue in the front desk are also amazing! I truly recommend this hotel and their fantastic staff!

I came to Guadalajra on a business trip, as a vegan who doesn't speak Spanish I was concerned I'd struggle to eat. The hotel itself is well equipped, in a great location and well presented, all the staff are nice but the staff running breakfast were fantastic. Blanca or Erick met me every morning and remembered who I was and that I needed food specifically made. They helped coordinate and made me feel welcome and well looked after. Esmerelda and the kitchen staff went out of their way to make me something special every single day, even going out to get ingredients they didn't normally have. The food was amazing and I got to experience some Mexican food I'd never had before. Will definitely be keen to return next time business brings me here

Incredible experience! The team provided an outstanding service for my family and me. The breakfast buffet was of this world. Kudos to Erick and special mention to Esmeralda. She pampered my Cocker Spaniel dog with a special Xmas supper. She was so happy that she was taken care of by Esmeralda. So supportive and attentive. We can’t wait to stay back at the Hilton Midtown. Lovely hotel, decor and staff. Congrats.

Blanca,Erick and Esmeralda in the restaurant take service to the next level. The show the meaning hospitality. If you need something they will do their best to make it happen. Then in the lounge you have Alexa Bazan, just like the one in your home just say her name and she will get what you need and she will remember your name so you always feel at home. Let’s no forget Magalee front desk manger who from the start who can make your stay all you hoped it to be and more. She is backed up by Itzel and Daniella who are on top of their game when it comes to taking care of their guest. Best hotel in Guadalajara by a mile and I have stayed at every Hilton in town and some other High-End hotels.

Nice clean hotel and you avoid a lot of noise from the streets with the hotel being in the mall. Super convenient for restaurants and shopping in the mall. Staff and service is nothing special. Executive lounge is. Good adder with a great outdoor deck to work or hang out Pool is decent size. Overall I prefer this hotel over the jw. The jw use to have good healthy food but then changed chefs or something so now the food is the same at both hotels but the Hilton is quieter, does not have fake smells and the air conditioning in the rooms is quieter and works better than the jw.