Torres Mazatlan

The location, staff and amenities were superb. This is a time share and there are families with children - but there are beachfront shady spots away from the pool that are quiet. We fled the Zona Dorada and lucked out by finding this gem last minute.

Our experience has always been good, if not excellent, during the four years we've enjoyed the facilities. This year was no exception: the staff is always ready to help you. From the moment you check in, an experience of tranquility and security begins. It's a place to enjoy Mazatlán from beginning to end. And if you don't need to go out, you have all the services right there, with activities for adults and children. That's why we highly recommend it.

The rooms were huge. I have a child in a wheelchair and to have room for her chair to easily move around the room and have her adult changing table set up, it was perfect. Just sitting under a palapa and enjoying the sounds of the ocean, beautiful sunsets and soak up sun made for a relaxing time.

Torres is the BEST! They greet you with ‘Welcome Home!’ And it’s true. Torres feels like home. I’ve been coming every Thanksgiving for over a decade and can’t imagine staying anywhere else. My friend have been coming for over 30 years and are owners. Only thing is can suggest is to put a large sign on the small hot tub that states it isn’t for kids under 12. Nothing worse than relaxing at the end of the evening and having kids come in (supervised or not) splashing around and making all kinds of noise.

This is my third year at Torres. This resort is picturesque with its beauty and charming features. The people that work there treat you like family and do what it takes to make your vacation perfection. They called me several times just to ask if we needed anything and to be sure we were having a fantastic time. Mazatlan is my favorite place in Mexico. There are so many fun things to explore and the food is impeccable. I will be back to Torres for a fourth time!

Unfortunately, my husband broke his leg in the ocean while staying here. The staff's response immediately and in the week following was fantastic, I'm so impressed. They called a doctor who handled all the hospital things, including surgery. The staff checked in on us, gave us a wheelchair to use while staying and even coordinated a special 'low mobility' city tour for us so we could still see a bit of the city. Injury aside, the resort is small and comfortable. It wasn't too busy while we were there (in early Oct), we were always able to get drinks by the pool or a table for a meal. The 'ocean side' seafood place was DELICIOUS. I could have eaten there daily. We were able to get pizza from a nearby place one night and also walked to a sports bar for a change of venue/food. There is a pharmacy w/in walking distance as well. My only (small) issue was with the room itself - the AC was temperamental and had to be fixed, and during a rain storm TWO of the windows leaked and left massive puddles on the floor in two rooms. The resort did come help clean it up and fixed 2 of 3 things the next day, but it wasn't ideal to be up in the middle of the night trying to figure out where the water was pouring in from. If you have a choice, Building A is waterfront with beautiful views.