Viceroy Los Cabos

Going to start up by saying Angel was amazing and made sure we were good through out our whole trip. Would definitely recommend not only the butler service but Angel. He made the whole experience flawless and easy . The whole viceroy team was honestly amazing. Very welcoming and on top of room service! Will definitely be coming back!

Everything was great from the second we arrived. The staff and atmosphere make it one of my most favorite relaxing places and never want to leave. We got an unexpected room upgrade with a balcony which was the best surprise and to top it off they decorated my room for my birthday with the cutest decor and complimentary champagne and desserts. Edin was the best host ever and can’t thank him enough for making my stay so wonderful.

We had the most incredible time at Viceroy Los Cabos. The level of care & hospitality is unmatched. From the moment we arrived to the moment we left, we felt pampered & cared for. Victor & Jacob were our butlers for the stay & provided the best service! Any questions or assistance we needed they were there. To my surprise my daughter arranged the most beautiful birthday balloons & decorations in our room with the concierge Jeanete. She helped curate the most amazing itinerary for us that made my birthday so incredibly special. From our cooking class to world class dinner at Nido, I felt like we were transported to a different world. Christian our chef was incredible. He was friendly & talented. Our ceviche and sashimi class was so much fun! So fresh & elevated without being too hard for us to truly enjoy. Our day at the spa was another highlight. We were guided through every room with ease & care. The smells, the sounds it was all such relaxing experience. Scarlett my masseuse was the best! I absolutely recommend the hot stone massage. We love the viceroy at Los Cabos. Every employee there has the art of hospitality mastered & will make you feel like a princess!

Amazing experience at Viceroy Cabo! I come back every year and always have a wonderful time. The rooms are great and service is even better. Highly recommend the breakfast and Casero and the beach/pool food. Special shoutout to Israel and Jorge for making our stay a 10/10. They were extremely attentive and responsive and truly made our trip the best!

Jeanete, Victor, and Jacob deserve special recognition for making our stay truly exceptional. They have convinced us once again that the only choice in San Jose del Cabo is the Viceroy. Jeanete (Concierge) was absolutely amazing. She was warm, welcoming, and incredibly helpful. She helped make every interaction a pleasure. Jeanete and I exchanged 28+ emails to help coordinate surprises and decor for my mom’s birthday. I had to consult alot and had so many questions she walked me through every choice and possibility. She did everything like more than it was her job but like it was her happy duty. I loved her and have never worked with a concierge that is SO above and beyond. She is a wonderful at making every moment magical. She is also very beautiful and happy, just great energy I wish I could’ve vacationed with her but she was hard at work making every guest feel as magical as me! Victor (Butler) was always attentive, quick to respond, and ready to help with anything we needed. His service was outstanding from start to finish. Jacob (Butler) went above and beyond to ensure we were well taken care of. He was always available, efficient, and genuinely kind, making our experience even more enjoyable. Jacob and Victor are the best duo team there is! They are always in the chat offering up any ways they can help. They got us transportation, so many reservations, and lots of ice to our room. I loved that I could any questions and they would answer so warmly and quickly. They even assisted us in off property activities. They are genuinely great staff and our stay wouldn’t have been the same without them!!!!! I would stay just to have these two chatting me daily! The best. I will be requesting them during our next stay. Brandon delivered ice to our room, complimented my Spanish, and was incredibly sweet and friendly! He does all of his service with the biggest smiles. Ricardo (Bellman) greeted us warmly upon arrival and quickly took care of our luggage along with big hugs. Ricardo is one of our many reasons we returned to Cabo, he is fabulous. He provided amazing service and made us feel welcome from the very beginning. I about shed a tear when I saw him as we were pulling up in a car, then big hugs commenced!!! It’s been 2 years since we visited and he remembered. The entire bellman team was perfect. Everyone was friendly, professional, and efficient, making arrivals and departures seamless. Misael (Cielomar) provided wonderful service and helped make our dining experience enjoyable, keeping our cups full and ice to the table. Willy (Cielomar) was attentive, friendly, and contributed to an excellent experience at the restaurant he answered all of our questions with the menu. Chef Cristhian led our private cooking class and made it both educational and fun. He was knowledgeable, engaging, and created a very memorable experience. He was sooo friendly and engaged with us while still teaching us what we were working with. We made the most delicious Sashimi and Ceviche. A must do experience. Jeanete created a special surprise for us at the experience also since we were celebrating my mom’s birthday! As far as the regular things, great rooms always clean, turndown service is wonderful, staff is everywhere always ready to help and direct you. We love pool service and in room dining. The showers in the room are some of my favorite, very spacious. I could go on and on but The Spa was life changing. MUST DO, I could say a lot more but just take my word for it the vitality pools are so good. Big fan of it all! Thank you Viceroy, be back soon!

My wife and I went for her birthday and it couldn’t have been more memorable! From the view walking down to our room, to the room itself, as well as the service, I’ve never been to a more luxurious place. Truly an experience that everyone should have once in life!