Wyndham Grand Cancun All Inclusive Resort & Villas

The experience at Wyndham Grand Cancun was great. The staff was very attentive. The food is great, many varieties. Our favorite restaurant is the La Vista/ Brazilian. The entertainment crew is great, they incorporate all the guests of all ages. They are very polite and friendly. Papi chulo and Gabriel were very respectful with my family. Loved the lobby night entertainment too, Karaoke night was amazing. We definitely want to go back.

So many great people is what makes us come back every year. Let me just list some names: Adan, Antonio (is back), Francisco, Esteban, Elsa & Carlos (La Paloma), Julio & Sarah (members pool bar area), Orlando, Martin & Elbia (lobby bar), Enrique (DaVinci). Food was good everywhere we ate. No one had a problem finding something to eat. We have been members for over 20 years. There’s a reason we return. The staff cannot be nicer.

The service we received was truly exceptional. Our server Fredy and Sergio were attentive and incredibly helpful throughout the entire meal. The food itself was absolutely outstanding. Each dish was prepared with evident care and skill. My main course was cooked to absolute perfection, exceeding all expectations. The beverages also complemented the meal wonderfully. We were thoroughly impressed with the entire dining experience. We would highly recommend this establishment to others.

Victor made every breakfast at La Vista a highlight of our vacation by going above and beyond for our family. He made sure my three boys always had their favorite breakfast foods, reserved our preferred table each morning, and even had bacon and plenty of chocolate waiting for them whenever the buffet ran out. He also arranged for the staff to make balloon animals, perform napkin magic tricks, and surprised each of my boys with a toy car on our last day, creating memories they'll never forget. My boys keep saying, "This has been our favorite vacation so far!"—and without a doubt, Victor's kindness, thoughtfulness, and genuine care are the reason why.

We had a great time celebrating our 20th wedding anniversary at the Wyndham Grand Cancun! This was our 3rd visit to the property, and the first under the Wyndham flag (previously it was the Omni). The hotel is a short drive from the airport, and we always utilize the Caracol transportation services, which makes pick-up and drop-off very stress-free. Our room was very conveniently located to the lobby, main restaurant, and pool, but due to a nearby service elevator and room doors that SLAM close, it was often very loud in the evening and nighttime. The room was kept very clean during our stay and we very much enjoyed the complimentary robes and lounging on our private balcony. We had breakfast at the buffet with Victor every morning. He was always very attentive, cheerful, and proactive with bringing us fresh coffee and crispy bacon. Julio and Ulises took great care of us poolside and Sara made us the most delicious cocktails! We really enjoyed lounging in the reserved area for the vacation club, both at the pool and on the beach. I would have really loved a seltzer drink available (White Claw, Truly, etc.) vs. just the hard alcohol options, and a drink menu would have been helpful too! There was quite a bit of sargassum (seaweed), which we expected, but we still managed to swim and play in the ocean water a couple of the days, and the hotel worked at removing it throughout the week. We did not notice a smell. We did take advantage of the gym a couple days, and had an amazing couples massage. Marcia made booking our massage very easy and checked on us multiple times throughout the week. For dinners, we enjoyed Da Vinci's, La Vista and Pina Colada over the buffet. Enrique took great care of us at Da Vinci's and even remembered my late mother by name <3 as they were frequent visitors. Sergio and Angel were lots of fun and very attentive at La Vista too. We especially enjoyed the live music that night. In the evenings, we enjoyed the service from Elvia in the lobby bar where we could enjoy a relaxing drink, listen to the band, or watch one of the World Cup games. We can't wait to come back again in the near future!

I had an amazing time but all thanks to the animation team!!! It was Gabriel, Emiliano, Whiskey, and Damián. They were the best and made our experience so worth it. I would 100% come back just to see them again!!!